Dualis is a healthcare technology company headquartered in Canonsburg, Pennsylvania. Every line of code, every design decision, and every support call originates in the United States.
“Welcome the Patient. Protect the Nurse. Inform the Family.”
Dualis was founded by a team with over 40 years of combined IT experience inside hospitals and emergency departments. We’ve deployed EMR systems, managed ED operations, and seen firsthand what happens when nurses don’t feel safe and patients feel forgotten.
We watched nurses get assaulted because there was no early-warning system. We watched patients walk out because nobody told them what was happening. We watched charge nurses drown in coordinator tasks that software should have handled.
TrackER isn’t theoretical software. It’s practical intelligence built by people who understand that behind every metric is a human being — a nurse who wants to come home safe, a patient who wants to feel valued, and a family that just wants to know their loved one is okay.
We built TrackER because we couldn’t find it anywhere else. And we built it here, in the United States, because American hospitals deserve American-built software backed by a team that understands their workflows, their compliance requirements, and their patients.
ArrivalPoint Display Board came next -- a standalone real-time queue management and display system built for any environment where people need to know whose turn it is. It runs on its own queue engine with a built-in staff interface and self-service kiosk, and deploys on any TV in minutes. When used alongside TrackER, ArrivalPoint integrates natively: every action in TrackER appears on the waiting room display automatically, with no extra steps for staff.
In an industry where patient data security is non-negotiable, we believe your hospital’s software should be built by a team that operates under the same laws, the same compliance frameworks, and the same sense of urgency as your clinical staff.
Every feature is designed, coded, tested, and deployed by our team in Pennsylvania. No offshore development. No outsourced QA. Your patient data never touches a foreign server.
When you call us, you reach someone who understands hospital operations, speaks your language, and works in your time zone. No offshore call centers.
Dualis runs in US data centers on Azure. Your PHI stays within US borders, compliant with HIPAA and NIST CSF 2.0.
Built with HIPAA, NIST CSF 2.0, and US healthcare regulations at the core — not bolted on as an afterthought. Full audit trails, encrypted PHI, automatic lockouts.
The principles that guide every line of code and every customer conversation.
Every feature starts with one question: does this reduce burden on clinical staff? If it adds clicks, it doesn’t ship.
STAMP threat scoring, instant security dispatch, and buddy system enforcement aren’t premium features. They’re in every deployment.
Families deserve real-time updates — not a stressed nurse fielding phone calls. Informed families are calmer families.
Automation should eliminate work, not create it. If a machine can do it, a nurse shouldn’t have to.
TrackER is a real-time logistics engine that plugs into your EMR and runs everything your EMR wasn’t built for. ArrivalPoint Display Board brings real-time waiting room visibility to any screen.
Patients self-triage and get a QR code to track their visit on their phone. No app download, no front-desk bottleneck.
HIPAA-compliant waiting room displays with anonymized patient numbers, real-time status, estimated wait times, and call alerts on any TV.
Real-time bed mapping with STAMP threat assessment, auto-dispatch, and room-level filtering per department.
Transport, EVS, and security get instant job notifications. Accept, navigate, complete — like Uber for hospital logistics.
FHIR R4 for Epic, Oracle Health, Meditech, MedHost, Athenahealth, Allscripts, eClinicalWorks, and NextGen.
Clinically validated behavioral risk scoring with automated security dispatch and buddy system enforcement.
Configurable rules auto-update patient status when staff complete tasks. No nurse data entry required.
Ticket-based chat on every transport job with read receipts, urgent flags, and admin broadcasts.
In a 30-minute demo, we’ll show you zero-click automation, STAMP threat scoring, and real-time logistics dispatch — all built and supported by our team in Pennsylvania.
Schedule Your DemoSee the zero-click logistics platform that hospitals are deploying in weeks, not months. 30 minutes, customized for your facility.